Privacy Policy for Bradfield Prosthodontics

Introduction

Bradfield Prosthodontics, located at 941 Henley St, Faerie Glen, Pretoria, South Africa, is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. Bradfield Prosthodontics complies with the Protection of Personal Information Act (POPIA) in South Africa and the General Data Protection Regulation (GDPR) for our international visitors.

1. Data Controller

The data controller for the purposes of GDPR and POPIA is Bradfield Prosthodontics, represented by Dr. Chared Bradfield.

Contact Information:

• Email: [email protected]
• Phone: +27 12 991 5885
• Address: 941 Henley St, Faerie Glen, Pretoria, 0043, South Africa

2. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, phone number, email address, postal address.
• Medical Information: Health information, medical history, and other data necessary for treatment.
• Website Usage Information: IP addresses, browser type, operating system, referral sources, and browsing patterns collected through cookies.

Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and provide targeted advertising. Users may manage cookie settings through their browser. Please see our Cookie Policy for more details.

3. How We Use Your Information

Bradfield Prosthodontics uses collected data to:

• Provide prosthodontic services and healthcare advice.
• Respond to inquiries and schedule appointments.
• Improve our website and enhance user experience.
• Comply with legal requirements and safeguard against fraud.

4. Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent, such as for marketing communications.
• Contractual Obligations: Processing necessary for the fulfillment of services you request.
• Legal Compliance: To comply with health, safety, and legal obligations.
• Legitimate Interest: To provide and improve our services and website experience.

5. Data Sharing and Transfers

Your data may be shared with trusted third parties, such as:

• Medical professionals or healthcare providers involved in your treatment.
• Service providers for website analytics (e.g., Google Analytics) and hosting.
• Legal authorities if required by law.

International data transfers are safeguarded by Standard Contractual Clauses or other appropriate mechanisms to ensure compliance with GDPR for EU users.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy. Medical records are stored per South African health regulations, typically for a minimum of 6 years.

7. Security of Your Data

We implement appropriate technical and organizational measures to protect your data, including encryption, access control, and regular security assessments.

8. Your Rights

Under GDPR and POPIA, you have the following rights:

• Access: Request access to your personal data.
• Correction: Request corrections to inaccurate data.
• Erasure: Request deletion of your data where applicable.
• Restriction: Restrict processing of your data in certain situations.
• Objection: Object to processing based on legitimate interests.
• Data Portability: Request a copy of your data in a machine-readable format.

To exercise any of these rights, please contact us at [email protected].

9. Children’s Privacy

Our website and services are not intended for children under 16 years old. We do not knowingly collect personal data from children without parental consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will be available on our website, and we encourage you to review it regularly.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

• Email: [email protected]
• Phone: +27 12 991 5885
• Address: 941 Henley St, Faerie Glen, Pretoria, 0043, South Africa